AI Voice Assistant for Trades & Home Services
When a pipe bursts or the power goes out, customers call the first tradie who picks up — not the one who calls back from the top of a ladder three hours later. A TUGADOT AI receptionist answers every call on the spot, books and schedules jobs into your diary, and captures urgent after-hours work so you stop losing customers to whoever answered first.
When pipes burst or power goes out, customers call the first number that answers.
On the tools all day, losing calls all day
Home-service customers are impatient by nature — when something breaks, they want it fixed now. Industry data shows 67% of callers who can't reach a service business will immediately dial a competitor, and 78% of customers end up buying from the first contractor who actually answers the phone. The trouble is that tradies are on the tools, under a house or up a ladder when those calls come in, so the phone rings out and the job goes elsewhere. With each missed call in the trades worth anywhere from a few hundred dollars to $1,200 or more for an HVAC replacement, the lost revenue adds up fast. A TUGADOT AI voice assistant answers every call instantly, gathers the job details, books and schedules work into your diary, and flags genuine emergencies — so you win the job even when both hands are full.
of callers who can't reach a service business immediately call a competitor
Source: Contractor in Chargeof customers buy from the first contractor who actually answers the phone
Source: Contractor in ChargeTrades & Home Services Challenges We Solve
Common pain points that our AI Voice Assistant addresses
Missed Emergency Calls
Customers with urgent issues call multiple tradies - the first to answer gets the job.
On-Site & Unavailable
Tradies can't answer calls while working on jobs, leading to lost leads.
After-Hours Emergencies
Plumbing and electrical emergencies don't wait for business hours.
Scheduling Chaos
Managing job bookings, quotes, and follow-ups across multiple channels.
How It Works for Trades & Home Services
Real-world use cases tailored to your industry
Emergency Triage
Qualify emergency calls and dispatch on-call tradies for urgent jobs.
Example:
"I have a burst pipe flooding my kitchen! Can someone come now?"
Quote Requests
Collect job details and schedule site visits for accurate quoting.
Example:
"I need a quote for rewiring my house. It's a 3-bedroom home."
Job Booking
Book service appointments based on tradie availability and location.
Example:
"I'd like to book an electrician for next Wednesday morning."
Job Status Updates
Let customers check on their job status and arrival times.
Example:
"When will the plumber arrive? They said between 2-4pm."
After-Hours Capture
Take details for non-urgent jobs and schedule callbacks.
Example:
"I need my hot water system serviced sometime this week."
Repeat Customer Recognition
Identify returning customers and access their job history.
Example:
"You fixed my air con last summer - it's playing up again."
Features for Trades & Home Services
Emergency Triage
Identify urgent jobs and route them to on-call staff immediately.
24/7 Availability
Capture every lead, including after-hours emergency calls.
Smart Scheduling
Book jobs based on tradie location, skills, and availability.
Location-Aware
Match customers with the nearest available tradie.
Job Details
Collect all relevant information for accurate quoting.
Arrival Alerts
Notify customers when their tradie is on the way.
Trades & Home Services ROI Calculator
Money Left on Table
Potential Profit/Month
Annual Profit
ROI
*Estimates based on typical trades & home services industry metrics
Ready to Transform Your Trades & Home Services Practice?
Starting at just $199/month. No hidden fees. Cancel anytime.
Trades & Home Services FAQ
Yes, the AI asks qualifying questions to determine urgency and can immediately escalate true emergencies to on-call staff while scheduling regular jobs appropriately.
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