Case Study

How Miniraves Eliminated Activity Queues with ScanQueue

866 families served across 4 sessions — Melbourne, 2026

When hundreds of families are at a kids' rave, the last thing parents want is to stand in line with restless little ones. Here's how digital queue management kept everyone on the dancefloor.

866
Families Served
3
Activity Queues
1,690+
SMS Sent
4
Sessions

What is Miniraves?

Miniraves is a daytime, rave-style music experience built for kids and their parents. Think live DJs, themed stages, balloon drops, confetti cannons, giant inflatables, CO2 effects, and dancers — all in premium venues across Australia (Melbourne, Sydney, Brisbane, Perth, Adelaide) and Bali.

Alongside the main stage, Miniraves runs vendor-led activity stations where families can get face & glitter painting, hair braiding, and UV body art using a token system. These stations are wildly popular — and that's where the queue problem starts.

The Challenge

At a busy Miniraves session with 200–500+ families, the activity stations draw long physical lines. Parents end up standing with restless, overstimulated kids instead of enjoying the main stage and dancefloor. Kids get bored in the queue. Parents get frustrated. Vendors feel rushed.

The whole point of Miniraves is to dance and have fun — not to wait. The team needed a way to let families join a queue for activities without actually standing in one, so everyone could stay on the dancefloor until it was their turn.

How It Works

Step 1

Scan QR code

Family scans a QR code at the activity station

Step 2

Pick an activity

Choose face painting, hair braiding, or UV demon marks

Step 3

Hit the dancefloor

Enjoy the DJs, inflatables, and confetti while waiting

Step 4

Get the SMS

Notified when almost ready, then again when called

Melbourne by the Numbers

Session Breakdown

SessionFace PaintingHair BraidingUV Demon MarksTotal
Feb 2118456240
Feb 2215974233
Mar 7872236145
Mar 81137164248
Total543223100866

Average Wait Times

Face & Glitter Painting
543
families
~18 min avg wait
Hair Braiding
223
families
~30 min avg wait
UV Demon Marks
100
families
~9 min avg wait

SMS Notifications

Total SMS sent1,690+
“You're almost up”ready notifications
“It's your turn!”called notifications
Failed deliveries0
ResultFamilies free to dance

The Impact

Families stayed on the dancefloor

Instead of standing in line with restless kids, parents joined the queue digitally and went back to enjoying the DJs, inflatables, and confetti. When the SMS arrived, they walked straight to the station.

One dashboard, three activities

Vendors managed face & glitter painting, hair braiding, and UV demon marks from a single ScanQueue dashboard. No clipboards, no shouting names over the music.

Repeat client, expanding nationwide

Miniraves is a Pro tier subscriber using ScanQueue across multiple Melbourne sessions — and expanding to Sydney, Brisbane, Perth, Adelaide, and Bali.

The queue system is powered by ScanQueue, a digital queue management platform built for events and busy venues. From family festivals to brand activations, ScanQueue handles QR-based check-ins, real-time queue tracking, and SMS notifications — so nobody has to stand in line.

Running an event with activity stations?

Let's talk about how ScanQueue can keep your guests happy and your queues invisible — whether it's a kids' festival, brand activation, or busy venue.

Get in Touch